Your personal information will be used solely for the purpose of responding to your inquiry. It will not be shared or used for any other purpose without your consent.
We are committed to protecting your privacy and handling your information securely and responsibly, in accordance with our privacy policy.
We appreciate your patience, our team responds to all inquiries in the order they’re received, typically within 48 hours.
If you haven’t heard from us yet, please double-check your spam or junk folder, as replies may sometimes be routed there.
You’re also welcome to reach out through any of our socials if that’s more convenient.
Standard Products
3-5 business days
Pre-Order Products
Pre-orders will become available to ship by their estimated release date.
If your order contains combined products, they will be shipped separate according to the product's shipping times.
We respond to emails during business hours, excluding weekends and national holidays. While we aim to get back to you as promptly as possible, please allow up to 48 hours for a reply. Response times may vary depending on inquiry volume, and in rare cases, a response may not be possible.
To ensure you receive our replies, please check your spam folder if you don’t see a message from us within that timeframe.
Please Note:
Our hours of support are subject to change without notice.
If our information panels did not resolve your issue, please enter the details of your inquiry in the form below.
Someone from our support team will respond to your inquiry as soon as possible.
For order related inquiries, kindly include your order number so we can assist you efficiently.
